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Community Mediation Windsor-Essex


Community Mediation Windsor-Essex (CMWE) is a FREE SERVICE that helps individuals and families to resolve conflicts or disagreements, such as:

  • Disagreements between neighbours, roommates, colleagues or family members,
  • Landlord and tenant issues that have not gone to court,
  • Conflicts at school, or workplaces,
  • Other personal or family conflicts.

Community mediation can be an effective alternative to resolving conflict/disagreements through the formal court/legal system.  Community mediation is not a legal process meaning we do not provide legal advice, rather we support all parties to reach an agreed upon solution without going through the legal system.


Adult man and woman in counselling session

What is Community Mediation?

Community Mediation is a collaborative process where volunteer Community Mediators help people with a conflict/disagreement to resolve the situation themselves through the use of safe, voluntary and mutually agreeable decision making.

While we help people reach agreements, we also rebuild the relationships between people in conflict, while empowering them to solve their own problems in the future and transforming the way they think about conflict and each other.

How does it work?

Our process is simple and quick.  If you or someone you know is experiencing a conflict, please call or e-mail us so we can determine if community mediation is appropriate for your type of conflict.  If it is, you will go through a short intake process, then your case will be assigned a team of two community mediators.  The team of mediators will connect with all parties to set up a mediation meeting date, time and location that works for everyone involved.  At the meeting, the mediators will work with everyone involved through shared, open conversations that respect all parties involved. Our trained, impartial mediators do not take sides, but support all participants to ensure the solutions and action plans are acceptable to everyone.


Who are the Community Mediators?

Our Community Mediators are trained volunteers from a wide variety of backgrounds, cultures and professions (social workers, counselors, paralegals, etc).  This broad group of volunteers allow us to provide the community with mediators who understand the diversity of people’s lives and problems. Our mediation process is ground in diversity, equity and inclusion.  Everyone is welcome.

Our mediators coordinate a safe and effective process to resolve the issues, without making judgments or offering opinions about the conflict.  It is the job of the mediators to play a neutral role throughout every step of the process, supporting everyone involved to come to their own solutions. The process is not a legal process meaning we do not provide legal advice.



Contact us directly at:  519-946-3277 or

Community mediation only takes a few hours and it is free, confidential and voluntary.

Mediation is available in French and English. Interpreter services are available upon request.



Hours of Operation
Tuesday 9:00am – 2:00pm
Wednesday 9:00am – 3:00pm
Thursday 9:00am – 3:00pm


Eligibility Criteria

Community mediation is open and accessible to all adults 18 years and older.  Signed consent form by parent or guardian is required for those under 18 years old.


Referrals are not required, but are welcomed from family, friends, advocates and agencies.


This is a voluntary program. Participants can withdraw from the program at any time.









This is a FREE SERVICE by the PARALEGAL STUDENTS of St. Clair College in collaboration with

Windsor-Essex Bilingual Legal Clinic, Family Services Windsor-Essex and St. Clair College.

Call 519-946-3277