Collection of Personal Information
We collect information about you directly from you or from the person acting on your behalf. The information that we collect may include, but not be limited to, your name, date of birth, address, personal history, record of your visits to Family Services Windsor-Essex, and the support you received during those visits.
Occasionally, we collect personal information about you from other sources if we have obtained your consent to do so or if the law permits us to do so. We make sure that only those people who need to see your personal information are allowed to look at them. We protect your personal information through our policies and by adopting appropriate safeguards and security measures.
Use and Disclosure of Personal Information
We may use or disclose your information to:
Only staff who need your personal information for direct care or administrative purposes are authorized to access this information.
You have the right to withdraw previous given consent for the collection of, use, and disclosure of your personal information. Withdrawal of consent cannot be retroactive.
Your instruction cannot prevent us from collecting, using, and disclosing your information that is permitted or required by law to be collected, used, or disclosed without consent.
Your consent can be reinstated at any time.
To access or correct your information
If you believe a record of your personal information held by Family Services Windsor-Essex is inaccurate or incomplete, you may request for correction. Please contact the Privacy Officer, as instructed below.
For more information, comments or complaints
If you would like more information or have questions or concerns about our privacy and information practices, please contact:
Family Services Windsor-Essex
1770 Langlois Avenue
Windsor, Ontario N8X 4M5
Tel: (519) 966-5010
You may also give feedback about our information and privacy practices to the Information and Privacy Commissioner at:
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Tel: (416) 326-3333
Family Services Windsor-Essex Counselling & Advocacy Centre: 1770 Langlois Ave, Windsor, ON N8X4M5
Phone: 519-966-5010 Email: firstname.lastname@example.org
© Family Services Windsor-Essex