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Elder Abuse Response Service


Elder Abuse – It’s Not Right!

Neighbours, Friends and Family 
Train the Trainer Workshop
For Professionals Working in our Community


Through our Elder Abuse Response Service, we help Older Adults deal with neglect, bullying and abuse. Elder Abuse can include:

  • Financial or property misuse
  • Physical or sexual abuse
  • Mental or Emotional abuse
  • Caregiver neglect or self-neglect

How does it work?

We help older adults by:

Providing a quick and flexible response to a request for help

  • Matching Older Adults with a Social Worker
  • Listening and learning about immediate concerns of neglect, bullying or abuse
  • Identifying key factors influencing the situation

Providing Professional Advocacy and Support

  • Providing options, guidance and support to handle concerns of abuse, neglect or bullying
  • Together – stopping any abuse from taking place and addressing other areas of concern
  • Intervening on behalf of the Older Adults, if needed

Helping Older Adults to move forward in their life

  • Teaching how to exercise rights and freedoms to maintain independence
  • Teaching how to recognize arising issues in the future
  • Planning how to deal with abuse, neglect or bullying
  • Connecting Older Adults to available services and resources, as needed

We can help a Friend or Advocate
on behalf of an Older Adult

  • Respond to a suspected abuse
  • Help the Older Adult resolve a challenge or conflict
  • Intervene on behalf of the Older Adult, if needed
  • Support the Older Adult with next steps
  • Connect them to other Agencies for support, as needed

Eligibility Criteria

Adults 55 years and older.


Referrals are not required, but are welcomed from family, friends, advocates and agencies.


This is a voluntary program. Clients can withdraw from the program at any time.

Elderly hand held by another person's younger hands.
Call 1-888-933-1831