About Us
Family Services Windsor-Essex (FSWE) is a nonprofit, charitable organization serving Windsor and Essex County.
We provide counselling and support services to help individuals, couples and families manage their daily lives. We help people deal with a wide range of challenges, from arising issues, to past events, as well as injustices such as trauma, poverty, disabilities, exclusion and discrimination. We provide strategies to resolve conflicts, address personal problems and help people live their lives independently in the community.
Our Goal is to help each person reach their potential as independent, active individuals in our community, so they can:
- Better manage their daily life
- Become more resilient when facing challenges
- Choose how they will participate in the community
Click here for a copy of our Family Services Windsor-Essex Brochure.
Hello / Bonjour: Our services are available in both official languages, and by interpreter where required and available.
Family Services
can help you
- Manage your personal and family issues
- Manage stress, relationships and changes in your life
- Deal with finances, independence and housing concerns
- Get professional guidance and support
- Connect with services you may need
- Manage arising challenges as you move forward
- Choose your own place in the world
Who We Help:
Individuals
Including Older Adults and Persons
with Developmental Disabilities or Mental Health Issues:
- Stress, trauma, arising issues, ongoing concerns
- Feelings of sadness, anger, depression, or anxiety
- Poverty or Financial issues
- Completing forms, applications, taxes
- Finding a place to live, homelessness, hoarding
- Relationship and Interpersonal concerns
- Neglect, bullying, abuse
- Arising daily issues and major life changes
- and more
Couples, Single Parents and Families
Including Youth and Children:
- Communication and relationship issues
- Separation or divorce
- Financial issues, Housing concerns
- Caring for aging relatives
- School aged children facing anxiety or depression
- Raising children through their teenager years
- Shared parenting and effective parenting techniques
- Grandparents raising grandchildren
- and more
How we help:
Counselling Services, including:
- Walk-In Counselling
- Counselling Appointments
- Group Counselling
- Wellness Program
- Stress Busting Through Mindfulness
- Learning to Manage your Anxiety
- Effective Coping for Depression
- Enhancing Women’s Self-Esteem
- Cultivating Men’s Self-Worth
- Women’s Anger Resolution
- ‘Out of the Red’ Men’s Anger Resolution
- Married/Couples Communication
- Parents Transitioning through Separation or Divorce
Employee and Family Assistance Programs (FSEAP):
- Employee and Family Assistance Programs
- Corporate intervention, employee training,
conflict resolution, etc.
Support Services, including:
- Windsor-Essex Housing Connections (WEHC)
- Voluntary Trusteeship and Financial Literacy Program
- Hoarding Response Service
- Elder Abuse Response Service
- Income Tax Completion Service
- Forms and Applications Completion Service
- Specialized Support Services
- Mandated Services
Where We Help:
Main office
1770 Langlois Ave Windsor, ON N8X 4M5
Satellite Services
Communities across Essex County

How much will it cost:
While most of our services are free, there are fees for counselling services. FSWE is committed to ensuring that no one is turned away due to their inability to pay for service. Affordable counselling fees are determined through a sliding scale that is based on household income, family size and ability to pay.
- Fees may be covered by a workplace Employee Assistance Program,
- Fees may be covered by a health care benefit package, or
- People may be eligible for a financial subsidy (100% subsidies are widely available for people unable to pay)
Visa, Mastercard, Cash and Debit are accepted
Donations:
While many of our services are free, we appreciate all donations to help continue our important local work.
Charitable Status: Family Services Windsor-Essex is a registered non-profit charitable agency #130364102 RR0001
Accreditation: Family Services Windsor-Essex is accredited by the “Canadian Centre for Accreditation”