Family Services Windsor-Essex (FSWE) is a non-profit, charitable organization serving Windsor and Essex County.
We help people restore their ability to choose their own place in the world through counselling and individualized support. This same commitment guides our work with organizations of all sizes, where we provide Employee Assistance Programs (EAP) and wellness solutions that support healthy, resilient workplaces.
Our Why
We believe that what makes us human is the drive to choose our own place in the world. When people lose this drive due to injustices such as trauma, poverty, exclusion, and discrimination, FSWE provides support to build resiliency and restore people’s ability to choose their own path.

Our Vision
A community where people thrive.
Our Mission
Family Services Windsor-Essex provides support to build resiliency and restore people’s ability to choose their own place in the world.
Our Value Statements
We deliver excellent customer service: We provide the highest quality of care to members of the community.
We provide trauma-informed care: We are aware of how common trauma is for all people.
We are committed to quality: We strive to do our best at all times.
We are inclusive: We celebrate multiple approaches and points of view.
We employ qualified, competent staff: Our staff deliver excellent, trauma-informed, high -quality care.
We communicate with each other: We provide services in a coordinated fashion.
We respect each other: We respect each other as colleagues and value each other’s work.
We are committed to continuous learning: We improve as individuals and as an organization by making learning part of our day-to-day work.