Equity

At Family Services Windsor-Essex, we are committed to creating an inclusive, equitable, and culturally responsive environment for clients, staff, and community partners. We recognize the historical and systemic barriers experienced by marginalized communities and work to ensure our spaces and services are safe, accessible, and empowering.

This commitment is guided by the FSWE BELONG Framework, an action-oriented approach that embeds principles of equity, diversity, and inclusion across our policies, programs, culture, and operations. Through this framework, we support equitable access to opportunities, recognize individual contributions, and foster a genuine sense of belonging.

FSWE is committed to providing equitable and accessible services in the official language of clients’ choice, in compliance with the French Language Services Act of Ontario. This commitment includes the delivery of French Language Services (FLS) and the promotion of Francophone culture within our organization and community. Our approach is reflected across the organization through the following actions:

• Ensuring clients can receive care in the official language of their choice through an Active Offer
• Recruiting, hiring, and professionally developing French and bilingual staff, including supporting employees in using and learning French
• Continuously improving access to services delivered in French
• Celebrating and promoting Francophone culture

Family Services Windsor-Essex respectfully acknowledges that the land on which we work is the traditional, ancestral, and contemporary lands of the Niswi Ishkodewan Anishinaabeg: The Three Fires Confederacy (Ojibwe, Odawa, and Potawatomi), and the ancestral, unceded territory of Caldwell First Nation.

We are thankful to be able to work and live in these territories. We are grateful to the First Nations and Indigenous peoples who have cared for the land, the water, and the air since time immemorial and who continue to contribute to the strength of our region.

We commit to understanding the history of this area and acknowledging inherent and treaty rights of Indigenous people and communities.