Through our Elder Abuse Response Service, we help older adults deal with neglect, bullying and abuse. Elder Abuse can include:
- Caregiver neglect or self-neglect
- Financial or property misuse
- Physical or sexual abuse
- Mental or emotional abuse

How does it work?
Providing a quick and flexible
response to a request for help
- Matching older adults with a social worker
- Listening and learning about immediate concerns of neglect, bullying or abuse
- Identifying key factors influencing the situation
Providing professional
advocacy and support
- Providing options, guidance and support to manage concerns of abuse, neglect or bullying
- Stopping any abuse from taking place and addressing other areas of concern
- Intervening on behalf of the older adult as needed
Helping older adults to
move forward in their life
- Teaching how to exercise rights and freedoms to maintain independence
- Teaching how to recognize arising issues in the future
- Planning how to deal with abuse, neglect or bullying
- Connecting the older adult to available services and resources, as needed
We can help a friend or advocate
on behalf of an older adult:
- Respond to suspected abuse
- Help the older adult resolve a challenge or conflict
- Intervene on behalf of the older adult as needed
- Support the older adult with next steps
- Connect them to other agencies for support, as needed
Eligibility Criteria
Adults 55 years and older.
Referrals: Referrals are not required, but are welcomed from family, friends, advocates and agencies.
Voluntary: This is a voluntary program. Clients can withdraw from the program at any time.