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Adult Protective Service Worker Program (APSW)

Through our Adult Protective Service Worker Program (APSW), we help adults with developmental disabilities living in the community to be independent, safe and secure. Staff help adults in accessing community services and supports.

How does it work?

We help each person by:

  • Learning about their personal situation, wants and needs
  • Matching them with an Adult Protective Service Worker (APSW)
  • Together – Planning how we can help in their daily life
  • Providing Counselling and Support through the process
  • Encouraging Family and Friends to be included in the planning process
  • Coordinating resources and the development of personal support networks
  • Helping with unique and arising issues, like housing, or interpersonal concerns

Typical Areas of Support:

  • Personal planning and arranging support, like PSWs, etc.
  • Housing and Voluntary Trusteeship
  • Encouraging Community involvement, Personal Engagement, Recreation, Physical Fitness
  • Supporting Education, Employment, Volunteering, Skill Development
  • Health and Well-being Management, Social Planning and Interaction
  • Personal Advocacy, Forms and Applications Completion
  • Dealing with arising issues, aging, health, grief, etc.

Where do we provide support?

We provide some support at our Main or Satellite offices across Windsor-Essex. Most support happens in the community:

  • People’s Homes, Workplaces, Volunteer Locations, Schools,
  • Community Centres, Police stations, Courts, Coffee Shops, Libraries, etc.

We encourage

Trusting and empowering relationships between the Person with a Disability, their family/friends and the APSW so that:

  • Individuals can live as fully and independently as possible
  • Family and friends are included in the life of a person with a disability
  • Everyone knows the person has support when and how they need it.

Eligibility Criteria

Adults 18 years and older with a developmental disability that are referred through Developmental Services Ontario (DSO).


Are required from the Developmental Services Ontario (DSO).


This is a voluntary program. Clients can withdraw from the program at any time with approximately 30 days’ notice.

Visit Call 1-888-933-1831