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Contact, Hours and Location

Main Office

Toll-free: 1-888-933-1831 (24/7 Phone Service)
Main Office Phone: 519-966-5010
TTY: 519-966-0361 
Fax: 519-256-5258
Address: 1770 Langlois Ave
Windsor, ON N8X 4M5

Transit Windsor Bus Routes:
The ‘Transway 1C’ and ‘Parent 14’ Bus Routes have stops on Tecumseh Rd near our agency, which is located ½ block north of Tecumseh Road and 1 block east of Parent Avenue at 1770 Langlois Ave, Windsor Ontario. The intersection at Parent Avenue and Tecumseh Road has stop lights. View Transway 1C Bus Route Map or Parent 14 Bus Route Map.

Main office is fully wheelchair accessible


Monday-Thursday: 9 am to 8 pm
Friday: 9 am to 5 pm
Saturday: 9 am to 2 pm – by appointment only
Evenings and Saturdays: By appointment only
Sunday: Closed
Statutory Holidays: Closed

2019 Office Holiday Closure Schedule

New Year’s Day Tuesday, January 1
Family Day Monday, February 18
Good Friday to Easter Monday  Friday, April 19 to Monday, April 22 (inclusive)
Victoria Day Weekend Saturday, May 18 to Monday, May 20 (inclusive)
Canada Day Weekend Saturday, June 29 to Monday, July 1 (inclusive)
Civic Holiday Weekend Saturday, Aug 3 to Monday, Aug 5 (inclusive)
Labour Day Weekend Saturday, Aug 31 to Monday, Sept 2 (inclusive)
October Holiday Weekend Saturday, Oct 12 to Monday, Oct 14 (inclusive)
Christmas Day Wednesday, December 25
Boxing Day Thursday, December 26


Email us:

Complete the following information and submit. We will contact you. Allow 2 business days for a reply. Please DO NOT use for any CRISIS or EMERGENCY situations.


Call 1-888-933-1831